Terms of service

Terms of Service for LOUA Eyewear

Welcome to LOUA Eyewear! By accessing or using our website, products, and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully. If you do not agree with any part of these terms, you must not use our website or services.

1. General Information

LOUA Eyewear ("we," "us," or "our") offers a variety of eyewear products for sale through our online store at www.louaeyewear.nl. These Terms of Service govern the use of our website and any products purchased through it.

2. Account Registration

To place an order on our website, you may need to create an account. By doing so, you agree to:

  • Provide accurate, current, and complete information about yourself during the registration process.
  • Maintain the confidentiality of your account login details and take responsibility for all activities under your account.
  • Notify us immediately of any unauthorized use of your account or other breaches of security.

3. Product Information

We strive to ensure that the information on our website, including product descriptions, pricing, and availability, is accurate. However, we cannot guarantee that all information is error-free. In the event of an error, we reserve the right to correct any inaccuracies and notify you if there is a change to your order.

4. Order Processing and Payment

By placing an order, you are making an offer to purchase a product under these Terms of Service. We reserve the right to accept or decline your order for any reason, including but not limited to product availability or payment issues.

  • Payment: We accept payments through [Visa, MasterCard, Ideal, Apple Pay, Google Pay, AMEX, Maestro, Shop Pay, UnionPay & Klarna]
  • Prices: All prices are listed in € and exclude applicable taxes, shipping fees, and other charges unless otherwise stated.

5. Shipping and Delivery

We aim to process and ship your order as quickly as possible. Shipping times and costs are calculated at checkout, and you will receive a tracking number once your order has shipped. Please ensure that your shipping address is accurate, as we are not responsible for any issues caused by incorrect address information.

6. Returns and Refunds

Our Return and Refund Policy can be found here: Return and Refund Policy. By placing an order with us, you acknowledge and agree to the terms outlined in this policy.

7. Intellectual Property

All content on the LOUA Eyewear website, including but not limited to text, images, logos, graphics, and trademarks, are the property of LOUA Eyewear and are protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any of our content without our express permission.

8. User Conduct

You agree to use our website and services in a lawful and respectful manner. You must not:

  • Engage in any unlawful, fraudulent, or harmful activity while using our website.
  • Post or transmit any content that is offensive, defamatory, or violates the rights of others.
  • Attempt to interfere with the functioning of the website, including hacking or distributing malicious software.

9. Limitation of Liability

To the fullest extent permitted by law, LOUA Eyewear will not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our website or products. Our liability is limited to the amount you paid for the products you purchased.

10. Privacy Policy

By using our website, you also agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review it here: Privacy Policy.

11. Modifications to Terms of Service

LOUA Eyewear reserves the right to update or modify these Terms of Service at any time. Any changes will be posted on this page, and the updated version will take effect immediately upon posting. We recommend checking this page periodically to stay informed about our terms.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of The Netherlands. Any disputes arising from the use of our website or products will be resolved in the appropriate courts of The Netherlands.

13. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:

LOUA Eyewear
Email: info@louaeyewear.nl
Website: www.louaeyewear.nl